faq
Below you’ll find the ongoing list of frequently asked questions. If you have a question which is not answered here, please do not hesitate to contact us.
How does it work?
After confirming availability of your date, a 50% deposit is due and will be applied to your total cost.
The day before the event, we will confirm the time and discuss forecasted weather with you.
The remaining balance is due the day before your event, and the haus will be ready to go in under 30 minutes.
At the end of the day we will remove the equipment at a predetermined/appropriate time and hope to party again soon!
What is included?
The service fee covers the timely delivery, setup, and breakdown of a fully operational and deep cleaned bounce house. A rules board and turf landing will be provided as well.
Can we supply our own balloons or decorations?
Personally provided decorations are absolutely allowed! Under the condition that no damage is incurred on the rental equipment. Adhesives and paints are strictly prohibited in or on the bounce houses.
Is there a delivery fee?
The cost includes delivery within 15 miles of 33701. An additional $35 for every 10 miles outside of that zone will be applicable.
What is required for installation?
Just the space to fit the haus and an outlet within 50 feet.
What is the cancellation policy?
Cancellations are respected, but we ask for at least 48 hours notice. Your deposit can be applied to a future date but is not refundable.
We will get in touch with you the morning of if the weather is forecasted to be stormy or windy. You will have the option to cancel with a full refund or reschedule for another date. If the winds are above 15mph, we will need to cancel and your refund will be fully refundable or can be applied to a future date.
What safety precautions are in place?
The equipment will be adequately secured to the ground as needed, and services will be cancelled in the event of winds exceeding 20mph.
Are you licensed
Yes!
Do you offer discounts?
Yes! Discounts will be offered occasionally, and the best way to get one is to follow us on instagram and join the email list below for the current Haus Warming Gift.
Here’s your haus warming gift
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